Frequently Asked Questions

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Breck's ships bulbs from Holland at the ideal planting time for your region in Canada. After harvest, our Dutch Bulb Experts select the highest-quality bulbs to fulfill advance reservations. Orders are shipped directly from Holland, clear Canadian Customs, and are then delivered to your home. Shipping dates follow our shipping schedules, though weather and product availability may affect timing.

If an item you order is unavailable or doesn’t meet our quality standards, we may substitute a like item of equal or greater value. The substitute item will be identified on the packing slip that comes with the order or will have a substitution note attached.

When your Breck’s plants arrive, unpack them promptly and plant as soon as possible for the best results. If planting must be delayed, store bulbs and bareroot plants in a cool, well-ventilated, frost-free location. Follow the included planting instructions, provide proper soil conditions and care, and be patient as plants establish—some varieties may take several weeks to show new growth. For more information, read detailed arrival and storage instructions.

Plant bulbs at a depth of two to three times the bulb’s height, measured from the soil surface to the top of the bulb. Most large bulbs, such as tulips and daffodils, should be planted about 15 cm deep, while smaller bulbs are typically planted 8–10 cm deep. Proper planting depth helps bulbs establish strong roots and thrive.

Most bulbs, like tulips and daffodils, should be planted with the pointed end facing upward. For corms, tubers, and rhizomes, place any visible sprouts or growing points on top. Smaller bulbs that do not have a clear top or bottom can be planted in any direction, as their shoots will naturally grow toward the surface.

Space bulbs according to their size and recommended growing requirements. Measure spacing from the center of one plant to the center of the next. Large bulbs, such as daffodils, are generally planted 8–15 cm apart, while smaller bulbs, like anemones and snowdrops, can be spaced 3–5 cm apart. Tubers, such as dahlias, should be planted about 30 cm apart or more, depending on the variety.

Water bulbs thoroughly after planting to help settle the soil and encourage root growth, but avoid overwatering, which can cause bulb rot. During dry periods, provide deep watering as needed, especially when flower buds appear. Aim for about 2.5 cm of water per week during the bud, bloom, and early foliage stages if rainfall is insufficient.

Only one coupon or discount may be used per order, and offers cannot be combined. To redeem a catalog or mailed offer, enter the offer code in the box labeled ‘Discount code or gift card’ on the right side of the checkout page. For email promotions, the discount is usually applied automatically when you use the email link, or you can enter the code manually at checkout. If you have trouble redeeming a discount, contact Customer Service via Live Chat for assistance.

At checkout, enter the merchandise credit number or e-gift certificate number at checkout in the box labeled ‘Discount code or gift card’ on the right side of the page. If you have questions or need help, please contact our friendly Customer Service staff at 800-644-5505, via Live Chat, or email us at service@brecksbulbs.ca

Once your order has been processed, you will receive an order confirmation email within 24 hours. If you don't receive an e-mail from us, please contact Customer Service at either 800-644-5505 or service@brecksbulbs.ca.

Breck’s stands behind every purchase with a Lifetime Guarantee. If your bulbs, bareroots, or potted plants do not perform as expected, contact Customer Service via 800-644-5505 or service@brecksbulbs.ca for assistance, and Breck’s will provide a replacement or merchandise credit. Other items, including garden décor and tools, are covered within 60 days of purchase.

Hardiness Zones are based on the average minimum temperatures for each zone. Many factors, such as sun, wind, snow cover or rainfall in your mini climate can also affect the minimum temperatures in your area. Find your hardiness zone using your zip code.

To request a free catalogue, visit our Catalog Request page. If you would like to stop receiving catalogues, please contact Customer Service with the following information:

• First & Last Name
• Address, City, State, Zip
• Account Number (if applicable)

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